Innovation at Work
Alot is riding on your network, is it up to the challenge?
If you are a small to medium business who is seeking IT help desk support services for your companies technical support needs, Bricker Enterprises help desk outsourcing service can give you that and more. Your outsourced helpdesk will give you the freedom to focus on your core competencies while giving your employees a pleasant, satisfying help desk experience. Our people, processes and technology give you the information to identify trends and anticipate training needs, increase responsiveness to your internal (or external) employees, and ultimately help you secure the reputation of providing quality support to those who serve you every day.
We'll show you how you can save money each year through help desk outsourcing while providing world class help desk support. When you partner with Bricker Enterprises, you gain a partner recognized as a leader in the help desk outsource industry. Our state of the art technology and predictable, repeatable workflow processes will lead to distinct improvement in customer satisfaction levels. Give us a call today and let us help you identify your needs to build a custom-tailored help desk outsource solution that will delight your employees and allow you to gain a competitive advantage in the marketplace.
Software and Systems Supported
If you don't find the software or systems you are looking for
here, contact us. Much of what our help desk supports is customized
anyway.
| PC help desk outsource | Desktop Operating Systems help desk outsource | |
|
Password resets General PC hardware diagnosis Printers, drivers, and queues Software Installations System Maintenence System Administration User account administration Much More... |
Microsoft Windows XP Microsoft Windows 2000 Microsoft Windows NT Microsoft Windows 95/98 Linux |
|
| Network help desk outsourcing | Browsers help desk outsourcing | |
|
PC client network connectivity Network Device Installation Network Trouble Shooting Network Security Firewalls TCP/IP WAN/LAN Mapping Network Drives / Devices (Printers, etc) |
Internet Explorer 5.0
and above Netscape Communicator/Navigator Firefox Opera |
|
| Email help desk outsourcing | Utilities help desk outsourcing | |
|
Microsoft Outlook 97/98/2000/XP/2003 Lotus Notes |
McAfee Antivirus Norton Antivirus Avast Antivirus |
|
| Word Processing help desk outsource | Database help desk outsource | |
| Microsoft Word 95/97/2000/XP/2003 | MySQL | |
| Spreadsheets help desk outsource | Graphics help desk outsource | |
|
Microsoft Excel 95/97/2000/XP/2003 |
Microsoft FrontPage |
|
| Desktop Publishing | Wireless help desk outsource | |
|
Lotus Freelance Graphics Microsoft FrontPage Microsoft Powerpoint 95/97/2000/XP/2003 |
Wireless 802.11 Connectivity | |